Privacy Policy

1. Scope

This policy covers brandleap.ai, our website forms, newsletters, resource and tool access requests, training and webinar inquiries, and password-protected assessment pages. Separate contracts or privacy notices may govern client engagements or third-party services.

2. Information we collect

• Information you provide: your name, email address, company, website, optional phone number, service or training interests, team details, and messages or other information you submit.
• Subscription and access information: newsletter preferences, opt-in and unsubscribe records, resource requests, and information needed to manage access to protected content.
• Technical and usage information: server and security logs, IP address, browser and device details, pages visited, referring pages, and approximate location derived from technical information. Analytics providers may collect some of this information using cookies or similar technologies.
• Communications: correspondence with us and records of requested emails and their delivery.

Please do not send sensitive personal information or confidential material through ordinary website forms unless we have agreed on an appropriate secure process.

3. How we use information

• Respond to inquiries, provide requested resources, prepare quotes, and arrange services, training, or events.
• Send requested service communications and newsletters you have chosen to receive.
• Manage access to private reports and protected resources.
• Understand website usage, improve our content and services, and troubleshoot problems.
• Prevent abuse, protect the website and its users, and comply with applicable legal obligations.

Requesting a tool or resource does not automatically subscribe you to our newsletter. Where applicable law requires a legal basis, we rely on consent, steps necessary to fulfill your request or a contract, our legitimate interests in operating and securing our business, or compliance with legal obligations, as appropriate.

4. Cookies and analytics

We use cookies and similar technologies for functions such as remembering authorized access to private reports and resources. We also use Google Analytics to understand traffic and website interactions. Google Analytics may use cookies and process usage, device, and approximate location information.

You can manage cookies in your browser settings. Blocking or deleting cookies may affect access to protected content. You can learn more about Google’s processing in its Privacy Policy and use the Google Analytics opt-out browser add-on.

5. How we share information

We do not sell your personal information. We may share information with:

• Service providers that support hosting, data storage, email delivery, analytics, and website operations, including Replit, Resend, and Google where relevant to the service you use.
• Professional advisers or authorities when needed to comply with law, protect rights and safety, or investigate misuse.
• Parties involved in a merger, acquisition, or transfer of business assets, subject to applicable privacy requirements.
• Others when you direct us to do so or give appropriate permission.

We limit information shared with service providers to what is needed for their role. Third-party providers may also process information under their own privacy notices.

6. Retention and security

We keep personal information for as long as reasonably necessary for the purposes described here, including fulfilling requests, maintaining business records, resolving disputes, and meeting legal obligations. We may retain a minimal suppression record after you unsubscribe so we can respect your preference.

We use reasonable technical and organizational safeguards, including restricted access to private reports. No online transmission or storage system is completely secure, and we cannot guarantee absolute security.

7. Your choices and privacy rights

You can unsubscribe from newsletters using the link in our emails or by contacting us. Unsubscribing from marketing does not prevent communications necessary to fulfill a request or provide a service.

Depending on where you live, you may have rights to access, correct, delete, or obtain a copy of your personal information; restrict or object to certain processing; withdraw consent; or complain to a relevant privacy regulator. These rights are subject to applicable law and exceptions.

Send requests to hello@brandleap.ai. We may need to verify your identity before fulfilling a request. Withdrawing consent does not affect processing that occurred before withdrawal.

8. International processing

Brandleap and its service providers may process information in the United States and other countries whose privacy laws may differ from those where you live. Where legally required, appropriate safeguards apply to international transfers.

9. Children’s privacy

Our website and business services are not directed to children under 13, and we do not knowingly collect their personal information. If you believe a child has provided personal information, please contact us so we can review and address it.

10. Third-party websites

Our website may link to external services or load third-party resources, such as Google Fonts. Those providers may receive technical information when your browser connects to them. Their own privacy policies govern their handling of information; we do not control external websites.

11. Changes to this policy

We may update this policy as our website, practices, or legal requirements change. We will post the updated version here and revise the date above. Where required, we will provide additional notice or request consent.

12. Contact us

For privacy questions or requests, contact Keyword Artists, Inc., operating as Brandleap.ai, at hello@brandleap.ai or use our contact form.